Tailor-made fulfillment solutions for your success

Efficient warehouse logistics, fast shipping and transparent processes - your e-commerce solution with LOXXESS.

Efficient and scalable e-commerce logistics at the next level

We understand that, as a supplier, your customers’ satisfaction is your greatest asset. That’s why we do everything we can to ship orders on time and without errors right from the start: directly to your home, to a local branch or to your partner.

In close cooperation with you, we work out which factors are decisive for you and your customers. Speed? Costs? Delivery transparency? All important. What do you value most? That’s what we focus on in particular and that’s what we optimize our tried-and-tested warehousing and shipping processes for.

We work hand in hand with you to develop scalable fulfillment solutions that can also handle large ranges of high-frequency consumer goods (FMCG) with strong (seasonal) fluctuations in demand. And which always ensure that your customers receive exactly the service you promise them.

Scalable fulfillment solutions for your e-commerce growth

With the experience gained from numerous best practice cases, we work together to implement your individually optimized fulfillment solution:

  1. Project team

    From the very first meeting, the experts who implement your solution on site are part of the project team - so no knowledge is lost.

  2. Added value

    We think beyond the current challenge and find additional added value in the process.

  3. Desired services

    Together, we tailor your fulfillment solution to your individual performance parameters and implement your desired services perfectly.

  4. Cooperation

    We work closely with you during implementation: IT connection, setting up warehouse logistics, defining processes and procedures, training employees.

  5. Fine tuning

    In the ramp-up and troubleshooting phase, we ramp up your fulfillment solution step by step and fine-tune it so that everything runs smoothly at the start.

  6. On site

    We continue to support your logistics solution immediately after the launch. It ensures on site that everything works perfectly in day-to-day operations.

  7. Optimization

    After that, continuous optimization begins immediately. Because: Your logistics solution at LOXXESS grows and changes with your requirements!

Contract logistics, as unique as your brand

Speed and cost efficiency are always important. But what else? In e-commerce, the package your customer receives is the only physical contact between them and your brand. Not only must it arrive on time and intact, but it must also convey the feeling you want to convey with your brand. We’ve put everything in place to ensure that all the details are perfectly aligned to exceed your customers’ expectations.

Strong IT guarantees reliable logistics

A sophisticated IT infrastructure is the backbone of contract logistics. Nothing works without it. Our strong IT team ensures that the software and hardware at our locations always works reliably and that we can guarantee extremely high availability rates. With our own specialists on site, we ensure optimum maintenance of the systems and can act flexibly without being dependent on third-party providers.

We use this expertise to further develop our warehouse logistics systems independently and flexibly create new automation solutions or interfaces. This allows us to connect your store software or merchandise management system quickly and easily, regardless of whether you use standard software or a customized ERP solution.

Turning numbers into action: Proactive solutions through real-time data

With our own warehouse management software, we always have an overview of all data in order to continuously monitor and optimize warehouse logistics processes. This enables us to recognize when stocks are running low in good time and to initiate repeat orders before bottlenecks occur. We can also forecast changes in demand and, in particular, plan for foreseeable seasonal peaks at an early stage in order to keep your supply chains stable and efficient. In this way, we turn your and our data into a clear competitive advantage that enables reliable planning and proactive solutions.

Standardized where it makes sense – individual where it matters

Your warehouse logistics solution starts with us with proven and efficient standard processes that offer maximum scalability. At the same time, we remain flexible from the outset and adapt if your requirements demand individual adaptations. Our focus is on optimizing processes in precisely those areas that are crucial to you. And we integrate the services that will delight your customers.

From personalized cards to display assembly and beyond

We make many things possible: promotional vouchers as inserts, pre-assembled displays for stationary retail, checking returns of technical devices or handwritten cards for targeted, highly individualized customer contact are just a few examples from our wide range of services. We will discuss with you individually which service you require and use all our experience to implement what you want to offer your customers. So far, we have been able to fulfill almost every wish.

LOXXESS

Sensitive goods, shelf life, serial numbers – we master your challenge

You can also rely on us for sensitive goods, goods with best-before dates or serial number-managed shipping. We have a lot of experience with such challenges and have mastered every one to the satisfaction of our customers. We know exactly what is important and take this into account when developing your logistics solution.

We will take care of it if you wish: Customer service, payment processing, queries

In addition to the actual handling of goods, we can also relieve you in other areas. At your request, our trained staff will be happy to take over your customer service – from credit checks and payment processing to a call center for queries about consignments. This allows you to concentrate fully on your core business while we ensure that your customers receive the best possible service.

LOXXESS Aurach

Transparent logistics you can rely on

With clear and automated processes and end-to-end IT integration, we create full transparency for you. You always have an overview of all important information such as stock levels or the status of current orders and therefore always have control over the overall performance of your logistics. This transparency enables you and us to make well-founded decisions and react quickly to changes.

Let’s talk about how we can make your customers happy.

Fulfillment and omnichannel solutions that drive our customers forward

Whitepaper: Logistics for e-commerce

Contents at a glance:

  • Quo vadis, e-commerce – current market analysis and trends
  • More than just moving goods from A to B – why logistics must be considered from the outset
  • Tackle, pack, pack – your path to customized e-commerce logistics
  • From “click” to “ding-dong” – what happens in logistics?
  • Conclusion – Take the next step

Together we will set up your logistics for a successful future!

Your success is our goal. Every challenge in e-commerce and omnichannel retail is unique - just like your vision. Tell us what your fulfillment or logistics project is all about and we will work with you to develop the perfect solution. A solution that meets your current requirements and has the potential to grow with you. Our team is ready to offer your customers the best possible experience - reliably, quickly and exactly as you want it.

Member of the Omnichannel & E-Commerce Management Board

Lars Gutermuth

  • Lars Gutermuth
    Lars Gutermuth