Customer Insights

Customer Insights

HD+

“It was important to us to find a logistics partner well-versed in electronic products and their specific requirements. LOXXESS handled the packaging design, goods shipments, payment processing, and customer service in the call center for us. This full service concept has been a huge help for us during the start-up phase and has definitely contributed to our rapid growth.Submitter:Hans-Georg Fuchs, Head of CRM Systems HD+

Mercedes-Benz Accessories

“The task was to establish an online marketing channel that could be seamlessly integrated into the company’s SAP software while simultaneously mapping the end customer process. The system needed to be flexible and able to be adapted for international markets. LOXXESS assisted us during the 9 month project with a great deal of problem-solving expertise, and impressed us with a stable solution when it was time to go live.”

Submitter:
Peter Kabitzke, Head of Marketing Germany and Direct Business – MBA/SD

Beta Film

“It was truly a monumental project! LOXXESS provided the ideal staff members for the project, and impressed us with its inexhaustible organizational talent and a great feel for creative solutions. Now 500,000 rolls of film and videotapes have found a new home. The new warehouse design is tailored especially for sensitive film materials. The only way for such unique treasures to last over time is to ensure ideal temperature conditions and to have the best fire prevention system in place.

Submitter:
David Kratz, Executive Management